Does your team answer support email questions?

Question

I\u0027ve written support three times in 12 days and have gotten no response. Today, I read all the one\u002Dstar reviews about nonexistent support and deliverability issues and then swiftly refunded. The big question here is: Why does AppSumo partner with companies with major issues?

Alicia_Acumbamail · Answer

Hi, \u000a\u000aIf you haven\u0027t received a response yet, please provide your email, and we\u0027ll look into it. \u000a\u000aBest, \u000a\u000aAlicia

mydealstall · Answer

Interesting, I was going to purchase this today but with all the comments on no response to support and when \u0022Alicia\u0022 responds on here it\u0027s a blanket response for every question or concern, I appreciate you posting this saved me the headache. (Sorry about your experience) thanks again

markw.wcmc · Answer

Well there’s your flooding Alicia answer at least they have one person to answer

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