Another Email Platform Playing 'Police'
Frustratingly, I was advised that I had to have my campaigns vetted before I could use their SMTP service. But it's their platform, they make the rules. Also, I am frustrated with their platform switching from English to Spanish randomly. Good deal, but not being held to ransom on them policing my campaigns, despite them being only for local brick and mortar businesses. I'll go elsewhere. Thanks.
Alicia_Acumbamail
Apr 22, 2025Thank you for sharing your feedback. We're truly sorry to hear about your frustrations with the vetting process and the language settings.
Our campaign review policy is in place to maintain high deliverability rates and comply with industry standards, and we understand it can be inconvenient at times. We appreciate your perspective and will take it into account as we work to improve the user experience.
Regarding the language switching issue, that definitely shouldn’t be happening, and we’d love to troubleshoot that with you if you decide to give us another shot. Have you tried switching to English in your settings?
We’re grateful you gave us a try, and we wish you all the best in your email marketing efforts. If there's anything we can do to make things right or clarify further, our team is here to help.
All the best,
Alicia