Edited Apr 16, 2025
Never used and yet my account is blocked
Bought Tier 3 way back in Oct. 29, 2021, but have never used it (still using MailChimp).
Now that I'm about to use it and I'm considering upgrading to a higher Tier.
But when I log in, I see that my account has been blocked! Pretty wild and not very demanding to invest further in this product.
Do others have a similar problem?
I can also see in here that support is not very responsive. I will still try to contact them and see what happens
Founder Team

Alicia_Acumbamail
Apr 21, 2025Hi,
Please send us an email to support@acumbamail.com and we'll look into it.
Best,
Alicia
Helpful?
Share