Really unhelpful and then non-existent support
We bought this deal and wanted to love it. But the support is always linking to the FAQ section on the website, but our problems were not resolved. After a while they just stopped answering. A promising solution, but not intuitive and without help definitely no usable for us.

Alicia_Acumbamail
May 14, 2025Thank you for taking the time to share your experience. We're truly sorry to hear that we fell short of your expectations.
We completely understand how frustrating it can be to not get the support you need, especially when you're excited about a new tool. We sincerely apologize.
We’d really appreciate the opportunity to make things right. If you're open to it, please reach out to us directly at support@acumbamail.com with your ticket number or email used, and we’ll prioritize your case to provide the assistance you were looking for.
We’re constantly working to improve our platform and customer experience, and feedback like yours is essential in helping us do that.