Q: Chatbot and use cases
I want to confirm whether your platform supports the following use cases:
- Scheduling via email,
- Scrape YouTube comments or other web content.
- Recruiting Automation – search candidates, research profiles, send personalized outreach with follow-ups.
- Phone Task Automation – initiate outbound calls (e.g. reservations).
- Build and expand workflows using plain language prompts.
- Agent Swarms – parallelize tasks across multiple agents for high-volume outreach or prep.
Also, for the chatbots, are they merely reactive, answering questions, or can the chatbot be used as a lead generation tool on a website to not only answer questions but ultimately guide the conversation towards collecting visitors' information to collect as leads. Thank you.
SeanP_AgenticFlowAI
May 14, 2025A: Hey there! Great list of use cases. Let's see how AgenticFlow stacks up:
- Scheduling via Email: Yes. You can build a workflow where an agent/bot parses email requests for meetings, checks availability (e.g., via Google Calendar MCP: https://agenticflow.ai/mcp/google_calendar), and confirms via email (Gmail MCP: https://agenticflow.ai/mcp/gmail).
- Scrape YouTube Comments/Web Content:
Web Content: Yes, using our built-in Web Scraping node or robust tools like Apify via MCP (https://agenticflow.ai/mcp/apify).
YouTube Comments: The YouTube Data API (via MCP: https://agenticflow.ai/mcp/youtube_data_api) can fetch comments for videos, though scraping all comments from any channel can be restricted by YouTube.
- Recruiting Automation (Search, Research, Outreach):
Search Candidates/Research Profiles: Yes, using LinkedIn MCP (https://agenticflow.ai/mcp/linkedin) for profile data or B2B data providers like Apollo.io (https://agenticflow.ai/mcp/apollo_io).
Personalized Outreach & Follow-ups: Yes. Generate personalized messages with LLMs based on research and send via Email MCPs. Automate follow-ups with scheduled workflow runs (API trigger for now, native scheduler on roadmap).
- Phone Task Automation (Initiate Outbound Calls):
Partially. AgenticFlow doesn't make voice calls natively. However, if you use a VoIP/calling service with an API (e.g., Twilio, Vonage), you can use our API Call node to trigger outbound calls. The AI can prepare the script or data for the call.
- Build/Expand Workflows with Plain Language Prompts:
Yes, this is core to how Agents work with MCPs. You tell the Agent your goal, and it uses its connected tools. While you don't build the visual workflow diagram itself with one prompt today, the Agent effectively creates and executes the flow of actions based on your natural language. (Text-to-visual-workflow is a future concept we're exploring).
- Agent Swarms (Parallel Tasks - Multi-Agent):
Yes! This is exactly what our Multi-Agent System Add-On (for Tier 3/4 LTDs, pre-order open: https://agenticflow.ai/mas-pre-order) is designed for. A Manager Agent delegates tasks to multiple sub-agents to run in parallel for high-volume outreach, research, prep, etc.
- Chatbot Capabilities (Reactive vs. Proactive Lead Gen):
Definitely Proactive Lead Gen! Our chatbots (Agents embedded on your site) are not just reactive Q&A bots. You can design their conversation flow and system prompts to:
1. Ask qualifying questions.
2. Guide visitors towards specific outcomes.
3. Collect information (name, email, needs) proactively.
4. Trigger workflows to save this info to a CRM (via MCPs like HubSpot, Salesforce, or Google Sheets) or notify your sales team.
You can even have them offer to book a demo if they identify a qualified lead.
So, yes, AgenticFlow is well-suited for building chatbots that actively generate and qualify leads, not just answer questions.
Hope this covers everything!
— Sean