Aicoosoft Video Converter Questions

I have a few questions:
1. Will your software work on a macbook pro?
2. When I update my computer and get a new one, will I be able to use the license I purchase for my new computer?

Thanks

Hey,

I purchased the Aicoosoft Video Converter from your website, but it's not working. Every time I enter the correct license key, I get a "The network connection was lost. Please check and try again" message.

It's been three days since I opened a support ticket and emailed you, but I haven't heard back.

My account email is narongrit.saeyang@gmail.com.

Can you please help me fix this issue? Thanks!

Hi,

I purchased the Aicoosoft Video Converter from your website, but it's not working. Every time I enter the correct license key, I get a "The network connection was lost. Please check and try again" message.

It's been three days since I opened a support ticket and emailed you, but I haven't heard back.

My account email is narongrit.saeyang@gmail.com.

Can you please help me fix this issue? Thanks!

Hi,

I purchased the Aicoosoft Video Converter from your website, but it's not working. Every time I enter the correct license key, I get a "The network connection was lost. Please check and try again" message.

It's been three days since I opened a support ticket and emailed you, but I haven't heard back.

My account email is narongrit.saeyang@gmail.com.

Can you please help me fix this issue? Thanks!

What improvements or changes would you consider implementing to enhance the functionality and performance of your tool specifically for users who create and manage YouTube videos?