Airstrip AI Reviews

I've tried many AI legal document apps, some costing hundreds of dollars per month, and Airstrip blows them all away. The quality of the documents it creates is unsurpassed in the industry. I'm astonished at level of detail and legal analysis it applies when drafting documents. For example, I created what I thought would be a simple software license agreement for a healthcare app. I assumed Airstrip would apply some kind of software licensing template to generate a basic document, which I could then take to my lawyer to customize further for our industry. Instead, it asked me a series of very detailed industry-specific questions on topics that I hadn't even considered, like HIPAA considerations, provider liability issues, etc... I provided some basic answers to the questions, but the AI was like "No, your answers are too simplistic. I need more detailed answers to ensure that the document is legally binding and includes adequate protections." It wanted answers on specific policies and procedures that we follow to ensure HIPAA compliance, what happens in the event of a failure, etc... I was shocked by the level of detail and I doubt that most attorneys would have even considered some of these issues. At one point, I became frustrated by the questions and said something like "Can't you just draft this language for me?" To my surprise, it did! It actually created policies on-the-fly which we can now implement to ensure that our procedures are properly aligned with what's stated in the document, with no ambiguity.

So why only three stars?

Well, despite all this power, the app is incredibly buggy. Frequently, it suggest some brilliant change, which I approve and then it claims to be adding the language to the document, but when I review the updated document, the very language that it drafted isn't there. Sometimes I have to prompt it three or four times before the language finally shows up. So frustrating! It also fails with very basic details like fonts. For instance, I asked it to apply roman numerals to all the main headings, which it did. But it used different fonts for some of the headings, which looks ugly and inconsistent. So I told it make all the main heading fonts the same. It acknowledged my request and stated that it would update the fonts to make them all the same, but in the revised document, the fonts were still inconsistent. Another similar example was that the document had headings for boilerplate sections like Severability, Entire Agreement, Waiver, etc...but there was no content for those sections. So I told it to add the boilerplate content for those sections and it said it was going to do it, but again, the revised document was still missing the content. After several more attempts, it finally did it. Another issue is that the signature section is a mess. It adds the necessary content, but the formatting is awful. As another reviewer mentioned, it's not suitable for creating a digital document and would have to be edited manually. I'm also having a hard time understanding how to add a created document to the library. There's a Saved Documents section, but it named my document "Draft" and I don't see any way to finalize the document and rename it. I can download it, but there seems to be no way to move it out of draft status and add it to a library. Another issue is that the revisions system is buggy and seems incomplete. It's nice that it keeps a history of all your changes and you can view a prior version, but there's no option to make the prior version the current working version. So you can look at what you did, but you can't really revert to a prior version. I could go on and on. There are a million other weird issues like this that make the app almost unusable. In its current state, it's fantastic for drafting documents, but terrible at formatting and managing documents. When it creates lists, there's no hanging indent, so in the sub-sections, it indents the first line of text, but the text isn't indented in subsequent lines which looks unprofessional. It also needs a settings screen where you can configure how you want your documents to look in terms of numbering style, fonts, etc... I shouldn't have to tell it to number the main sections. This is standard in any legal document. Another issue is that after you've made a bunch of revisions, it seems to get tired and stops updating the document completely. If I let it "rest" for like an hour, then come back to it and tell it to apply the changes, it finally does it.

I sincerely hope the developer is able to fix these issues, because the product has unbelievable potential.

I’m aware that this software is still developmental and the functionality needs some work, especially the formatting of the document, which doesn’t look as polished as it should.

Saying all that though the chat to content feature to personalise output is incredible. This is the USP of the project and it works like a dream. And this is why it gets five stars.

I’m always looking for novel and unique uses of AI and I’ve hit the jackpot here with Airstrip AI.

I have faith in the development team, given their engineering backgrounds and what they have worked on before to deliver this app to the full extent of its promise.

I worked at a law firm for a year and quickly learned how important contracts were. So, naturally, I thought this would be a good buy.

Pros:
- they have a lot of common contracts ready
- they were relatively responsive during the initial contact regarding questions
- "supposedly" you can request a contract to be created

Cons:
- the follow-up on questions asked isn't consistent. I had to follow up on one thing I asked about and kept getting reassured they would check into it. Still haven't heard back yet...
- the signature lines aren't readily usable for use with an e-sig app.
- the spacing of heading and other things needs to be fixed, manually.
- seems like they may be in over their head IMO.

I will be getting a refund since the cons outweigh the pros.

EDIT: Support was able to get the issue fixed, so I am now editing my review. I have added another start due to the fact that there is a limited number of available agreements. I hope to see more added soon. In general, I am pleased with the creation of the starter agreements.

I purchased this morning, signed up, verified then tried to create a document. After hitting "Crate" it just hangs...blank screen. No message, no error - just a blank screen. So I tried 2 more documents. Same thing. It is as-if a service service needs to be restarted. Tried the chat function, but no one was home today.

I hope I can get this solved rather than get a refund. I will edit this if I get it working and will let you all know. I have been more disappointed lately with some AppSumo vendors.

EDIT: I have received a new code from Shanjai and this worked perfectly. I will try the platform and I will change my tacos accordingly. Thank you

I have not been able to try the platform. I purchased it 9 days ago, I received a key and when I tried to redeem it, I got the "appsumo code already used" message. I reached Appsumo support, and Appsumo sent an email to Airstrip.....9 days later, complete silence and I am still not able to use the software. Unfortunately it is time to refund....