I have had problems importing Chinese-speaking YouTube. Lately, they all failed, and the transcripts were completely incorrect with mumbo-jumbo wording.
But it worked well before about 1-2 months ago. What changes on the backend?
A: Hey, thanks for letting me know! We haven’t changed anything on our end recently, but Chinese (along with Japanese and Korean) has some known transcription issues. Sometimes, the text can appear broken up into individual characters instead of clear sentences, causing the “mumbo-jumbo” you’re seeing. We’re actively working on making it better.
In the meantime, a helpful workaround is manually...
A: Yes! Alphana helps you create Shorts from long videos. It identifies the best moments from your long videos and turns them into individual short clips. You can easily add captions and use our AI Auto Crop feature to resize clips for vertical formats like Shorts or TikTok.
Here’s a recent video showing how that works along with our new Clips...
How do the AI credits work? Knowing how fast I may burn through credits with 10min videos (on average) would help me better know which tier to go with.
A: AI credits refresh every 30 days and don’t roll over. A 10-minute video uses about 5 credits for transcription (0.5 credits/minute). Creating clips uses roughly 3 credits per minute downloaded, or 6 credits/minute with AI Auto Crop.
Other actions like generating AI images (32 credits per 4 images), thumbnails (0.5 credits each), or additional written content (like blogs, newsletters, or...
Q: All tiers are mapped to Starter plan only? Webhooks and Team workspaces?
The terms state that all tiers are mapped to Starter plan. In the updates you state that webhooks and team workspaces are in development. But these interesting features are not available in the Starter Plan on your website, only for Pro and Business (which is understandable).
Can you please elaborate a little bit more on the mapping: Is it really only Starter plan also for Tier 4? Why do you "advertise" webhooks and team workspaces, when it's not available in any Tier on Appsumo?
A: Great question! Yes, all AppSumo tiers are mapped to our Starter plan, so you’ll get every feature included there.
Webhooks and Team Workspaces are listed as “coming soon” on our Pro and Business website plans because we haven’t finalized all the details yet. Once ready, we’ll most likely roll these features out to Tier 4 AppSumo licenses. For other tiers, we’ll offer a paid add-on option so...
Hello Sebastian. I just stumbled upon this offer, and I am very interested in it as I have a YouTube channel and want to get into other social platforms. I was thinking of getting tier 3 or 4. I saw that webhooks are in the works. Are they included in tier 3 or 4?
A: Hey! Great to hear you’re interested. Webhooks are still in development and QA, so they’re not included in any tier yet. Once ready, they’ll most likely be available for Tier 4, and we’ll offer a paid add-on option for other tiers.
If your main goal is expanding your YouTube content to other platforms, Tier 3 or 4 are both great choices since they give you more AI credits to generate content...
Q: Problem transcript Chinese-speaking YouTube
I have had problems importing Chinese-speaking YouTube. Lately, they all failed, and the transcripts were completely incorrect with mumbo-jumbo wording.
But it worked well before about 1-2 months ago. What changes on the backend?
Sebastian_Alphana
Mar 12, 2025A: Hey, thanks for letting me know! We haven’t changed anything on our end recently, but Chinese (along with Japanese and Korean) has some known transcription issues. Sometimes, the text can appear broken up into individual characters instead of clear sentences, causing the “mumbo-jumbo” you’re seeing. We’re actively working on making it better.
In the meantime, a helpful workaround is manually...
Share Alphana
Q: Does this create shorts?
Sebastian_Alphana
Mar 12, 2025A: Yes! Alphana helps you create Shorts from long videos. It identifies the best moments from your long videos and turns them into individual short clips. You can easily add captions and use our AI Auto Crop feature to resize clips for vertical formats like Shorts or TikTok.
Here’s a recent video showing how that works along with our new Clips...
Share Alphana
Q: AI Credits
How do the AI credits work? Knowing how fast I may burn through credits with 10min videos (on average) would help me better know which tier to go with.
Sebastian_Alphana
Mar 12, 2025A: AI credits refresh every 30 days and don’t roll over. A 10-minute video uses about 5 credits for transcription (0.5 credits/minute). Creating clips uses roughly 3 credits per minute downloaded, or 6 credits/minute with AI Auto Crop.
Other actions like generating AI images (32 credits per 4 images), thumbnails (0.5 credits each), or additional written content (like blogs, newsletters, or...
Share Alphana
I have same question.
Let me know if the above helps!
Yes, helpful. Sorry I missed that 😟
Q: All tiers are mapped to Starter plan only? Webhooks and Team workspaces?
The terms state that all tiers are mapped to Starter plan. In the updates you state that webhooks and team workspaces are in development. But these interesting features are not available in the Starter Plan on your website, only for Pro and Business (which is understandable).
Can you please elaborate a little bit more on the mapping: Is it really only Starter plan also for Tier 4? Why do you "advertise" webhooks and team workspaces, when it's not available in any Tier on Appsumo?
Sebastian_Alphana
Mar 12, 2025A: Great question! Yes, all AppSumo tiers are mapped to our Starter plan, so you’ll get every feature included there.
Webhooks and Team Workspaces are listed as “coming soon” on our Pro and Business website plans because we haven’t finalized all the details yet. Once ready, we’ll most likely roll these features out to Tier 4 AppSumo licenses. For other tiers, we’ll offer a paid add-on option so...
Share Alphana
Q: webhooks!
Hello Sebastian. I just stumbled upon this offer, and I am very interested in it as I have a YouTube channel and want to get into other social platforms. I was thinking of getting tier 3 or 4. I saw that webhooks are in the works. Are they included in tier 3 or 4?
Sebastian_Alphana
Mar 12, 2025A: Hey! Great to hear you’re interested. Webhooks are still in development and QA, so they’re not included in any tier yet. Once ready, they’ll most likely be available for Tier 4, and we’ll offer a paid add-on option for other tiers.
If your main goal is expanding your YouTube content to other platforms, Tier 3 or 4 are both great choices since they give you more AI credits to generate content...
Share Alphana