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Verified purchaser

Member since: Aug 2015Deals bought: 109
1 stars
1 stars
Posted: Apr 3, 2025

Bad support

I am on Tier 2 but downgraded to basic support that has no support via email, chat, and call.

The email said:
You’ve now been downgraded to the Basic support plan. If you found value in the Business support plan and wish to continue accessing support via email, chat, and call, consider upgrading.

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