A: Hi Lady_D, The ability to download only one selected track at a time for Sumolings has been the standard functionality since the beginning. It wasn’t removed—it was never implemented to allow downloading multiple tracks simultaneously.
You can only download multiple materials at once if you have already purchased them in the past. (If you haven't purchased them and try to select multiple items, you won't be able to download because the purchase process has been skipped.) Please try adding everything to your cart and making a purchase first, then select multiple items to download.
Q: Duda sobre las descargas ilimitadas en relación con los créditos disponibles
Hola, he canjeado mi código de AppSumo y en la interfaz de AudioHero aparece el símbolo de descargas ilimitadas, lo cual es genial. Sin embargo, al momento de intentar descargar una pista de audio, me aparece un mensaje indicando que tengo un límite de 300.000 créditos y debo usar uno para poder realizar la descarga.
Esto me genera una duda importante: ¿cuál es la relación entre las "descargas ilimitadas" y la existencia de un límite de créditos? ¿Significa esto que, tras agotar esos 300.000 créditos, ya no podré descargar más pistas? Agradecería si pudieran aclarar este punto para entender mejor el funcionamiento del sistema. ¡Gracias!
A: Hola Ariel, No te precupes por el número de créditos, se renuevan automáticamente. Tienes descargas ilimitadas de por vida, como indica el símbolo de infinito en tu pantalla.
Q: I Just Bought the AudioHero AppSumo Deal But Don't Know if I Don't Know If I Have Redeemed the Plan On AudioHero's
How do I know if I have redeemed the plan or not, on AudioHero's site? Please advise. It was difficult to know where to paste the AppSumo redemption code. And when I finally pasted it on the 'coupon code' field, I didn't notice on my AudioHero's dashboard whether I now have access to unlimited download and use or not? Please advise.
A: Hi Justman, To confirm that your code is active, simply add a track to your cart, and you’ll see that unlimited downloads are available to you. Additionally, you may notice an infinity symbol (∞) at the top right corner of your screen, indicating your unlimited access.
Please note that since this is a custom plan, it won’t be explicitly reflected on your dashboard. However, rest assured that...
Q: How large is the selection of tracks suitable as calm background tracks for audio & video meditation ?
How large is the selection of tracks (both instrumentals & sound effects) suitable as calm back ground music for gentle movement, meditation, yoga, nature sounds (ocean waves, birds, rain), etc... ?
A: Hi Karolina77, We offer a diverse selection of tracks for calm background music, meditation, yoga, and gentle movement, including instrumentals and nature sounds like ocean waves, birds, and rain. Our catalogue features hundreds of tracks tailored for these purposes, with new content added weekly to keep our library fresh and versatile. If you need specific recommendations, feel free to reach...
Q: Is it true that only 1 track can be downloaded at a time?
Why has the ability to download more than 1 selected track been removed for Sumolings?
Florence_AudioHero
Feb 21, 2025A: Hi Lady_D,
The ability to download only one selected track at a time for Sumolings has been the standard functionality since the beginning. It wasn’t removed—it was never implemented to allow downloading multiple tracks simultaneously.
Best,
Florence.-
Share AudioHero
Verified purchaser
You can only download multiple materials at once if you have already purchased them in the past. (If you haven't purchased them and try to select multiple items, you won't be able to download because the purchase process has been skipped.) Please try adding everything to your cart and making a purchase first, then select multiple items to download.
Q: Duda sobre las descargas ilimitadas en relación con los créditos disponibles
Hola, he canjeado mi código de AppSumo y en la interfaz de AudioHero aparece el símbolo de descargas ilimitadas, lo cual es genial. Sin embargo, al momento de intentar descargar una pista de audio, me aparece un mensaje indicando que tengo un límite de 300.000 créditos y debo usar uno para poder realizar la descarga.
Esto me genera una duda importante: ¿cuál es la relación entre las "descargas ilimitadas" y la existencia de un límite de créditos? ¿Significa esto que, tras agotar esos 300.000 créditos, ya no podré descargar más pistas? Agradecería si pudieran aclarar este punto para entender mejor el funcionamiento del sistema. ¡Gracias!
Florence_AudioHero
Feb 20, 2025A: Hola Ariel,
No te precupes por el número de créditos, se renuevan automáticamente. Tienes descargas ilimitadas de por vida, como indica el símbolo de infinito en tu pantalla.
Saludos.
Florence.-
Share AudioHero
Q: I Just Bought the AudioHero AppSumo Deal But Don't Know if I Don't Know If I Have Redeemed the Plan On AudioHero's
How do I know if I have redeemed the plan or not, on AudioHero's site? Please advise. It was difficult to know where to paste the AppSumo redemption code. And when I finally pasted it on the 'coupon code' field, I didn't notice on my AudioHero's dashboard whether I now have access to unlimited download and use or not? Please advise.
Florence_AudioHero
Feb 20, 2025A: Hi Justman,
To confirm that your code is active, simply add a track to your cart, and you’ll see that unlimited downloads are available to you. Additionally, you may notice an infinity symbol (∞) at the top right corner of your screen, indicating your unlimited access.
Please note that since this is a custom plan, it won’t be explicitly reflected on your dashboard. However, rest assured that...
Share AudioHero
Q: Is to possible to use a track as a backing track for a guitar lesson?
Hi is it possible to use a track like a backing track to play guitar on? For example in a YouTube Video (gear demo, guitar lessons etc..)
And if so, is it possible to use it in a payed video course as well, hosted on my website?
Thanks!
Florence_AudioHero
Feb 19, 2025A: Hi info8870y,
Yes, the usage you mention is covered under our End User License Agreement.
Best!
Florence.-
Share AudioHero
Q: How large is the selection of tracks suitable as calm background tracks for audio & video meditation ?
How large is the selection of tracks (both instrumentals & sound effects) suitable as calm back ground music for gentle movement, meditation, yoga, nature sounds (ocean waves, birds, rain), etc... ?
How often do you add to the catalogue?
Thanks in advance
Florence_AudioHero
Feb 19, 2025A: Hi Karolina77,
We offer a diverse selection of tracks for calm background music, meditation, yoga, and gentle movement, including instrumentals and nature sounds like ocean waves, birds, and rain.
Our catalogue features hundreds of tracks tailored for these purposes, with new content added weekly to keep our library fresh and versatile. If you need specific recommendations, feel free to reach...
Share AudioHero
Verified purchaser
I could only find tracks of up to 4 minutes in length. For yoga/meditation you need a longer track. Are any of the tracks longer?