Q: Questions About My Lifetime Plan Activation and Download Process

Hello,

I just purchased the Lifetime plan, but I have a few questions. I'm not sure if my plan is still active or if I activated it correctly. At first, I saw the infinity symbol, but I couldn't find the option to download. It only showed "-1 credit". After I clicked on "Change credit", the infinity symbol disappeared, so I'm not sure if my plan is still active or not.

I would also like to know the correct way to download music. I think it would be helpful if there was a notification confirming that the Lifetime plan is active. And we do have access to future music and sound updates, right?

From what I understand, this is the highest plan, right? And it can be used for almost everything.

Thank you, and have a good evening.

TonyvelozJan 9, 2025
Founder Team
Florence_AudioHero

Florence_AudioHero

Jan 9, 2025

A: Hello Tonyveloz,

Your plan is active and you currently have unlimited downloads, rest assured!

Here's a helpful video that indicates how to download a track:

https://youtu.be/C4bknbcqwHU?si=8dm_m73MzKpdeAYi

This is the highest plan, indeed.

If there's anything else you need please do not hesitate to contact us at support@audiohero.com

Thanks!

Best Regards,

Florence.-

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