Buggy, Poor Support, Paid Extra—Still Broken
The idea behind Auto Gmail is good, but it's clearly not ready for prime time.
You need to pay extra for it to scan your history and work on mobile. These options are extra:
https://i.imgur.com/Sv9F5oz.png
OK, I upgraded to $14/mo hoping for a better experience. Boy was I wrong. Key Issues:
- Drafts often fail to load (~40% failure rate)
- Duplicates signature bug -- claimed fix, updated app, still broken
- CC'd our own internal addresses -- required manual backend fix
- Unresponsive support -- days between replies, needed chasing
- AI doesn't learn (as others have pointed out)
Keep in mind I paid extra for history processing. It still made basic errors. Ex: customer cancels for "back surgery," AI asks "Why are you cancelling?" Screenshot:
https://i.imgur.com/JxgqItg.png
- Not Google verified -- scary security warnings:
https://imgur.com/wu9XCXK
Have to blindly trust their security. This may be illegal in some countries / verticals.
Spent hours debugging their product, sending logs/videos.
In short, the potential is there, but the current product is unstable, support is lacking, and core features are broken or misleading. Avoid until they fix these fundamental problems. 1 star.
Nathan_Vocal
May 4, 2025Just to clarify, you asked access to features that are not part of the appsumo deal and that we offer (outside of Appsumo) as a subscription plan for $29/mo and you got a 50% discount ;)
I'm sorry about the bad experience you've had but want to point out that we did give you a full refund to compensate.
Thanks for giving us a try & for sharing the bugs with us - you made the app better for everyone :)