1.) Welcome back! With the option to have unlimited editors, is there a way to manage storage and background removals per user or workspace? If so, please provide instructions or a training video link.
2.) Once a video is exported, does this free up storage space?
3.) Can each workspace have its own branded preview link (CNAME)?
1. While we offer unlimited editors, we don’t currently provide user- or workspace-specific quotas for storage or background removal. All limits apply at the account level. 2. Exported videos remain on our servers for 24 hours only. Storage usage primarily comes from uploaded assets, embedded codes, and saved banners within the platform. 3. The CNAME feature is applied at...
Thank you so much for your kind support for Ukraine — it truly means a lot! 🇺🇦🤞
Regarding your questions: 1. French language: If you're referring to the website interface, it's not yet available in French. 2. Multi-Size Banner Ad Generator & AI: At the moment, the Multi-Size Generator doesn’t use AI. Currently, we're focusing on integrating AI features into the...
Yes, you can download ads in various formats including PNG, MP4, GIF, and HTML5. Here's a step-by-step guide on how to export your designs: https://help.bannerboo.com/010204-A-Comprehensive-Guide-to-Exporting-Banner-Ads-from-BannerBoo
For video ads, you can set the duration for up to 5 minutes, depending on your design and use case.
Q: file size ..making an animation work on a smaller file l
can i reduce an animated image file size or quality but still maintain the image dimensions and animation? this is so i can upload it to a Go brunch space which has a limit for images and for animated files.
When you export a ZIP file from BannerBoo, we already optimize it to deliver the smallest file size possible while maintaining quality and functionality. However, if you're facing specific limitations, we’d be happy to take a closer look.
Please email us to support@bannerboo.com the following: 1. The technical specifications or...
i see well the thing is it is to create a custom size html vid background and reduce it to an **10mb file size** to give the movement even a gentle slow rotation appearance in the space. FYI in general, Go Brunch recommends static images under 300kb to avoid loading issues or scrolling & For background images, a JPG image of 1920x976 pixels under 400kb is suggested.
Thank you for sharing the technical specifications — they sound quite reasonable.
Were you able to successfully export a ZIP file that meets those requirements? If not, feel free to send us to support@bannerboo.com the file or more details about the issue you're facing, and we’ll be happy to take a closer look and see how we can help optimize it for Go Brunch.
Q: Software Clarification Questions
Hello Support Team,
1.) Welcome back! With the option to have unlimited editors, is there a way to manage storage and background removals per user or workspace? If so, please provide instructions or a training video link.
2.) Once a video is exported, does this free up storage space?
3.) Can each workspace have its own branded preview link (CNAME)?
Thanks
Nadya_BannerBoo
May 21, 2025A: Thank you, Thomas!
1. While we offer unlimited editors, we don’t currently provide user- or workspace-specific quotas for storage or background removal. All limits apply at the account level.
2. Exported videos remain on our servers for 24 hours only. Storage usage primarily comes from uploaded assets, embedded codes, and saved banners within the platform.
3. The CNAME feature is applied at...
Share BannerBoo
Q: Can you produce in Japanese?
Can you produce in Japanese?
Nadya_BannerBoo
May 20, 2025A: Hi Sumo-ling,
Thank you for your question.
Could you please clarify your question?
Share BannerBoo
Q: Ai and french language
Hello, how does the Multi-Size Banner Ad Generator work with AI?
And have you enabled the French language?
My support for Ukraine 🤞
Nadya_BannerBoo
May 20, 2025A: Hello Arnaudpellegrinrom,
Thank you so much for your kind support for Ukraine — it truly means a lot! 🇺🇦🤞
Regarding your questions:
1. French language: If you're referring to the website interface, it's not yet available in French.
2. Multi-Size Banner Ad Generator & AI: At the moment, the Multi-Size Generator doesn’t use AI. Currently, we're focusing on integrating AI features into the...
Share BannerBoo
Q: download ads + video duration
Hi,
1 - Can I download ads ?
2 - duration of video ads?
Thanks
Nadya_BannerBoo
May 20, 2025A: Hi Ludovic,
Thank you for your questions!
Yes, you can download ads in various formats including PNG, MP4, GIF, and HTML5. Here's a step-by-step guide on how to export your designs: https://help.bannerboo.com/010204-A-Comprehensive-Guide-to-Exporting-Banner-Ads-from-BannerBoo
For video ads, you can set the duration for up to 5 minutes, depending on your design and use case.
Share BannerBoo
Q: file size ..making an animation work on a smaller file l
can i reduce an animated image file size or quality but still maintain the image dimensions and animation? this is so i can upload it to a Go brunch space which has a limit for images and for animated files.
Nadya_BannerBoo
May 20, 2025A: Hello 112308453716167457447,
Thank you for reaching out to us!
When you export a ZIP file from BannerBoo, we already optimize it to deliver the smallest file size possible while maintaining quality and functionality. However, if you're facing specific limitations, we’d be happy to take a closer look.
Please email us to support@bannerboo.com the following:
1. The technical specifications or...
Share BannerBoo
i see well the thing is it is to create a custom size html vid background and reduce it to an **10mb file size** to give the movement even a gentle slow rotation appearance in the space. FYI in general, Go Brunch recommends static images under 300kb to avoid loading issues or scrolling & For background images, a JPG image of 1920x976 pixels under 400kb is suggested.
Thank you for sharing the technical specifications — they sound quite reasonable.
Were you able to successfully export a ZIP file that meets those requirements? If not, feel free to send us to support@bannerboo.com the file or more details about the issue you're facing, and we’ll be happy to take a closer look and see how we can help optimize it for Go Brunch.