Q: Not a single Q&A response from the seller since Feb 23, 2025 (over a month as of this post)?
So I'm writing this on Mar 28, 2025 and I see no response from the founder/dev/seller for over a month. Their most recent response is way back in Feb 23, over a month ago lol.
I was initially interested in full-stacking BerqWP, but now after seeing zero engagement from the seller and an unserious team who doesn't even bother answering questions from potential buyers, this is a huge red flag and speaks a lot about the company behind this product.
Nobody wants to pay money for a tool when you know that you probably won't be receiving any support when in need.
I think I'll pass on this one, and I recommend other Sumolings to do the same.
Hamza_Mairaj
Mar 29, 2025A: Hey there,
Over the past month, we’ve been handling a high volume of customer requests due to increased demand, which is why we haven’t been able to respond to AppSumo questions as frequently. However, rest assured that our existing customers are receiving support, and their queries are being addressed.
We also have an AI chat feature that can help answer most common inquiries, and many of the AppSumo questions are repetitive, so you may find the answers you’re looking for in previous responses.
If you have any urgent or important questions that require our direct attention, feel free to reach out to us via email, we’re always active there and happy to assist. Not responding to AppSumo questions doesn’t mean we won’t be there when you need us. Our focus has been on supporting our customers, which is why AppSumo responses have taken a backseat, but we appreciate your understanding.
Cheers!