Q: Won’t let me login says I didn’t have permission
i had a free account to try then i purchased this and now it wont let me login
Thea_Bika.ai
Apr 15, 2025A: Hi markkochan, could you clarify which account you're having trouble logging into — your original free account or the one you used to redeem your AppSumo code?
If you're logging into a free account, please double-check that your email is properly bound. Also, we recommend not using “Quick Login”, as that may cause issues — try logging in with “Continue with Email” or “Continue with Google” instead.
If your purchased account still shows as a free space, this post may help:
👉 https://community.bika.ai/t/i-bought-bika-ai-but-why-am-i-on-a-free-plan/361
Feel free to share more details — happy to help.
markkochanPLUSI’m having trouble logging into my account from appsumo. The both use the same email fur sone reason I think. I’ve tried to enter my email and it all
Says the same thing. I’ve emailed you guys also with no response
Hi @markkochan — sorry you’re facing login issues! This might be due to switching login methods. Please check this guide:👉 https://community.bika.ai/t/stuck-in-loop-after-login-here-s-the-reason-and-fix/397/2
We check emails daily — could you share which address you used? If the issue remains, feel free to post in the community or email us again at support@bika.ai.
markkochanPLUSIt’s still a problem