I\u0027m looking for an alternative to Freshbooks, but worried Billed isn\u0027t that loved or supported by its makers. How committed is this company to Billed? Where will it be in 5 years?

Yikes, Im reading feedback here that support requests aren\u0027t getting responses, the app itself looks great but based on that factor alone I\u0027m likely to refund rather than fussing any more over this Stripe integration \u002D a pity it looks like a great alternative to Freshbooks but without support... well, it is what is then I guess.

How supported is Billed | Billed

Q: How supported is Billed

I'm looking for an alternative to Freshbooks, but worried Billed isn't that loved or supported by its makers. How committed is this company to Billed? Where will it be in 5 years?

allisonkesslerPLUSApr 6, 2025

Founder Team

Bilal_Billed

May 13, 2025

A: Hi,
Sorry we missed your question. Billed has been here for more than 3 years and we will be here in 5 years. We are completely bootstrapped and profitable.

Helpful?

1d0f3d7dc39540b1b87378fb238fda66PLUS

Posted: Apr 24, 2025

Yikes, Im reading feedback here that support requests aren't getting responses, the app itself looks great but based on that factor alone I'm likely to refund rather than fussing any more over this Stripe integration - a pity it looks like a great alternative to Freshbooks but without support... well, it is what is then I guess.

allisonkesslerPLUS

Posted: Apr 25, 2025

I did end up trying it out, and my 1st issue is a make or break problem: multiple GST tax lines at the bottom of an invoice. I mean, adding GST on certain line items should be totaled together at the bottom, right?!

I literally just finished my 2024 taxes from my Freshbooks data and it was a breeze. Maybe I shouldn't mess with this.

Founder

Bilal_Billed

Posted: May 13, 2025

Hi, sorry for the delay. Please let us know if your ticket was not answered. We would love to help.

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