Binder Reviews

So many bugs, and no support, render it useless. I have reached out multiple times, to the email and in the chat. Email given apparently does not exist, so undeliverable, chat just says it’s connecting… for weeks. Chat emails open “can’t open page”.

Such an amazing idea and had hoped to keep it, but bugs endless, and obviously there’s no support to make it function. I will update the review if I ever actually hear from Binder and it functions.

The app is riddled with bugs, particularly in the white-label features like custom domains, custom links, and logos.

Support is abysmal, with slow response times and often no answers. Even simple issues can drag on for a month, requiring constant follow-up and pressure.

While the app concept and design show promise, the terrible support completely undermines it. A reliable support system is essential for any app, and this one utterly fails to deliver.

For me any app does not provide at least an acceptable and respectful level of support, it doesn’t not deserve in my opinion more than 1 star. No support means unable to fully use the app and operate your business smoothly.

As a plus sumo-ling who has been collecting TLDs for over 10 years, I was very hesitant at first to opt in for Binder because of tier-5 pricing. But I took a chance, and today I can say:

1. The product is neat
2. The team is extremely fast in execution
3. The people behind the company are honest & extremely trustworthy
4. For critical and time-sensitive blockers, they dont just connect you to their CS, instead you connect directly w/ their CTO.
5. You'll never regret acquiring this tool in your existing digital assets

Looking forward to seeing the updates!

It's elegant in it's simplicity. And it delivers exactly what you'd hope.

I've been searching for a simple way to see if and when someone has read or downloaded a document or file I sent. Binder is a simple, cheap and effective solution. It also notifies me by mail when the document is read and keeps an access log.

There are a few minor restrictions: (1) Limited file types, such as no zip or Markdown files (obviously with no page-level statistics), (2) No access to the reader's IP address, and (3) I would like to bind a group to specific authorized email addresses (also to be logged)!

Apart from that (that the authors could easily improve), my experience is extremely positive.

P.S. Adding a viewer for.zip and.md files is nice, but a simpler solution would be to show a generic image for any unsupported file type and let the user download it. In this way you will allow any kind of file. Another important feature, easy to to implement, is displaying the file checksum, such as SHA-256, to ensure document integrity (specially in approval).