4.8
Taco ratings
Bit Assist is appreciated for its seamless integration of multiple communication channels, user-friendly interface, and prompt and efficient customer service. Some users have noted the lack of advanced analytics and the need for better message filtering as minor drawbacks. Overall, with a 4.8 rating and positive feedback, Bit Assist is a solid buy for those seeking a comprehensive customer engagement solution. With a 60-day money-back guarantee, it's worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
I don't always run to give a 5 taco review, but when I do...
1) UI, quick is nice
2) Lots of cool little side nuggets haven't used yet, but plan to
3) Easy and intuitive
Plugin is not bloated
Looking forward seeing their evolution.
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Verified purchaser
Solid Communication Tool with Great Features
Bit Assist is a very effective tool for adding multiple communication channels to a website. I found it straightforward to set up after purchasing on AppSumo. It allows visitors to connect via popular platforms like Facebook Messenger and WhatsApp, which is very convenient.
The customization options are good, and it supports a wide range of social channels. It's a practical solution for improving customer interaction. Overall, a solid product that delivers on its promises. Happy with this purchase.
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Verified purchaser
Great lightweight support widget – quick to set up and useful
I tried Bit Assist as a quick way to offer multiple contact options on my site. Setup was fast, the interface is clean, and the main channels like WhatsApp, Messenger, and custom forms are easy to add.
👍 What stood out for me:
The floating widget looks sleek and works well on desktop and mobile
Customization is straightforward – you can adjust icons, colors, and labels easily
GDPR compliance is simple with built-in consent options
Overall, it's a practical solution if you want to centralize your support tools without relying on several plugins or external services.
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Verified purchaser
Simple but effective
It's a simple but very useful plugin, and it fully fulfills its purpose as a Chat Widget very effectively.
What I like most:
- Simple and easy to configure.
- The widget can be implemented on sites that are NOT based on WordPress.
- It has multiple and varied channels for customizing the widget (even FAQs 😎).
It would be great if BitApps expanded its customization options: the "Widget Style" only has two styles, however, it's interesting that we can add custom CSS, so that should be fine.
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Verified purchaser
A small powerhouse
The installation is typically simple, thanks to WordPress. Activating the licence is also very easy. Setting up the channels is also very easy. Oh, did I mention ‘simple’? I don't think so. It's very simple but extremely useful.
The connections to the individual channels run without any problems. What's really cool is that you can also embed the widget on external sites
. Very useful if you have a central page and the other pages may not be WordPress pages. (But I haven't tested it yet)
You get a cool tool from a cool provider for a small price.
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