Please be aware that Bit Apps Support is available from 9 AM to 6 PM, Saturday to Thursday and Friday is the weekend(Dec-01, Yesterday was Friday). Our Timezone is GMT+6 (Bangladesh Time). Which we mentioned in the first message on chat in our chat service. And we are committed Any message or mail is expected to get the first answer within 24 hours. And we have mailed you every time for your query.

You first came to our live support on Nov 23 at 03:11 PM and Nov 29 at 04:48 PM. We have replied to your question but you can't reply and end the chat.
We explain why there is no response in our live chat. you came to our live support on Nov 29 at 10:48 PM (Not during office hours) and Dec 07 at 04:48 PM (Not during office hours).

So you did not get any response from our chat service.