BizReply Questions

Showing 1 - 20 of 112 questions

Q: Is It Possible?

I know you allow adding negative keywords, but Is it possible for you to please add the feature where we can also block certain user names or profiles.

For example, it's not always possible to think of every negative keyword however very often a profile will come up where we never want to see any of their posts from them

MakeMyDayPLUSApr 20, 2025
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Founder Team
Zawwad_Bizreply

Zawwad_Bizreply

Apr 21, 2025

A: Hi!

Correct, we do allow adding negative keywords, although currently we do not have option to block certain usernames yet.

If you could share any specific platforms on where you would like to implement this feature, we could do a feasibility check!

Hope this helps! Feel free to let us know if you have any other queries! 🚀

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Q: Limits

Can I assign a certain amount of Mentions and Keyword tracked to a specific project or client?

MadrugaPLUSApr 19, 2025
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Founder Team
Zawwad_Bizreply

Zawwad_Bizreply

Apr 21, 2025

A: Hi!

Yes! You can put a max number of keywords to be fetched per project/client!

Hope this helps! Feel free to let us know if you have any other queries! 🚀

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Q: How many different social accounts can we have connected?

I run an agency and manage numerous clients' social media accounts. How many can I connect to BizReply?

DrewbyDPLUSApr 19, 2025
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Founder Team
Zawwad_Bizreply

Zawwad_Bizreply

Apr 21, 2025

A: Hi!

You can definitely manage different projects for your agencies, but our system does not require you to connect any social media accounts!

Fundamentally, how BizReply works is we help you find relevant social media posts based on your given 'keywords' and then help you generate AI replies for those posts (you can put custom prompts)

Users do not need connect their social media account on...

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Q: Action Flow

I am a bit confused about the action flow of making replies. For example, when I add a reply to a facebook comment, is that going from my facebook account ? Do I first set up and connect my accounts in the biz reply dashboard. How does that part work ?

Jimmy-GeorgePLUSApr 16, 2025
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Founder Team
Zawwad_Bizreply

Zawwad_Bizreply

Apr 18, 2025

A: Hi!

Fundamentally, how BizReply works is we help you find relevant social media posts based on your given 'keywords' and then help you generate AI replies for those posts (you can put custom prompts)

Users do not need connect your Facebook account on our tool. For posting the replies, users have to copy the reply and manually reply to those posts.

Hope this helps! Feel free to let us know if...

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Q: Facebook groups

I know in other answers you said you do not scrape groups. However, I use an app called Devi that scrapes Facebook groups that I’m a member of for my selected keywords. If you plan on offering this, then it’s a done deal and I’m purchasing. Thanks!

DrewbyDPLUSApr 11, 2025
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Founder Team
Zawwad_Bizreply

Zawwad_Bizreply

Apr 13, 2025

A: Hi!

Facebook groups are a bit complex but we are currently doing R&D and also on our roadmap. Currently, the plan so far is to implement scraping public facebook groups properly as private groups is only visible to its members. We have a few priority features in this quarter and hope to have something for this by the end of this quarter.

Hope this helps! Feel free to let us know if you have...

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