Q: Discord Channel
Hello, I have been a user of Boardmix for quite a long time and I like it very much! But there is a huge gap in communicating with us users. For example, you have a Discord channel and you almost never answer any questions.
So my question to you is... What's going on with responding to users when we have problems or other questions... Will this be handled in a better way in the future?
With that said, thank you very much for a good product that I use quite a lot!
PS. I would also add to it the theme of AI credits that it doesn't make sense anymore to charge as much as you do for quite simple AI service. So BYOK is the way to go. All the best!

Support_Presenti.ai
May 7, 2025A: Thank you for your feedback! We're thrilled to hear that you're enjoying Boardmix. Regarding the responses on Discord, we do actively monitor the channel for user questions and concerns, and we're continuously working to improve the response times. If you have any specific requests or need assistance, please feel free to reach out to us via email at support@boardmix.com. We'll be happy to assist you.
We truly appreciate your support and valuable suggestions, and we'll keep striving to enhance the user experience.