Q: Hey there!

I've got a couple of questions on my mind - firstly, where's your company based? I've been trying to find some official info on your site but came up empty. Just curious about who I'm dealing with. And on another note, about the Sumolings that get access to GPT-3.5: If we jump in now, are we going to see any future model upgrades included without extra charges? I am asking as I noticed the price just took another dive recently (28. january), and it looks like things are shifting pretty fast for GPT4 to eventually replace GPT3.5 when newer models like GPT5 become available!

MaxZiebJan 29, 2024
Founder Team
Suumit_Rollout

Suumit_Rollout

May 14, 2024

A: Hello MaxZieb,

I'm proud to introduce myself as the founder of Dukaan, the parent company of Bot9. Our journey has been nothing short of amazing, and I'm excited to share it with you.

Dukaan is a thriving e-commerce platform based in India, and we've garnered support from top-tier institutional investors like Lightspeed and Matrix Partners. Their trust in our vision has fueled our growth and innovation.

What sets us apart is our commitment to pushing the boundaries of technology. We've been fortunate to receive recognition from esteemed publications like Futurism, Fortune.com, Interesting Engineering, Gizbot, and even the charismatic Supercar Blondie on her Instagram channel.

But perhaps our most daring and transformative move was the decision to replace over 90% of our customer support team with AI. It was a tough decision, but one that we believe will shape the future of customer service.

Our journey is just beginning, and we're excited about what lies ahead. Thank you for being a part of it.

Regarding your question about GPT models, if you integrate your own OpenAI key, you can switch to different models as they become available

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Posted: Jan 29, 2024

Hi there, you may take a look at insighto ai which supports voice feature as well as guaranteed to be upgraded to future models as long as they are at par with the current pricing of 3.5. Thanks

Founder
Posted: Jan 30, 2024

Sure, thanks for reaching out.

Posted: Jan 30, 2024

What if I don't integrate my own OpenAI API key? Does that mean that I won't get access to better models? And can you please also answer the pricing question? Will the message credits ratio be adjusted if the models get cheaper in the future?

Founder
Posted: Jan 30, 2024

Without integrating your own OpenAI key, you'll be limited to the GPT-3.5 model that Bot9 uses by default.

As for pricing and future adjustments, I'm unable to provide a definitive answer. For the most accurate and up-to-date information, please refer to our official website or contact our support team.