Q: I tried the agent handover and none of the Messages That are sent manually from an agent are actually being sent to the user.

Tried opening a chat in safari and used the inbox on chrome and the replies from agent dont show up, only bot replies. Why is That?

lindisopajApr 5, 2024
Founder Team
Suumit_Rollout

Suumit_Rollout

May 15, 2024

A: This is a bug and we will resolve it in the next few hours.

Please connect with us on helpme@bot9.ai if the issue persists after 12 hours.

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