A: @wavogav158

Some feature requests-

1. Pre-chat form - This is not needed, you can simply create an instruction that says: "You MUST ask for and have the customer's email ID before answering ANY query. This is a top priority rule and this rule override all other rules." and bot won't help the customer with anything until he/she provides email ID.

Tip: Set action "Update email" for this instruction, so as soon as someone shares their email on chat, it gets updated in customers CRM as well.

2. Integrations with Tawk, Tidio, JivoChat

Work in progress and all these three will be live very soon.

3. Suspend/Unsuspend or Enable/Disable Toggle button for the chatbots, So that we can disable a chatbot for particular client if needed without editing website coding,

Use cases- Pending payment from client

Will add a toggle to turn on/off bot responses in the next 2 hours.