Hi
I'm following up on a support request I submitted over 10 days ago regarding an issue with brand emails not loading. I purchased this product primarily for that feature, and it's disappointing that it remains non-functional.
As requested, I provided detailed information along with screenshots, but I have yet to receive a resolution or even a status update. The lack of response is concerning and does not align with the 5-star reviews I saw prior to purchase.
I hope to see a more proactive and responsive approach from support team, and I would appreciate it if this issue could be addressed as soon as possible