Good day,

We encountered an error when creating a signature request through your API. It appears that some fields have a character limit. The error response shows "403 Forbidden," but it doesn’t seem to be an authentication issue. When I reduce the character count for a specific field, the request goes through successfully.

Could you please look into this? If certain fields have character limits, would it be possible to increase or remove them? We have a particular section in the documents we're generating that often includes lengthy descriptions of our services, which are essential to the content.
Thank you, and I look forward to your response. Currently, upon testing it will only accept 350 characters.

I hope you can help us on solving this issue.

Thanks