Q: Minutes - clarification?
Hi Blaine! I've already looked at the answered questions on this and the Castmagic website, but I'm a bit confused. Could you please explain how the minutes part works?
Is this only for minutes the user chooses to have transcribed?
Or will the 300/800-limit on minutes apply to any video or audio content uploaded into Castbox (and subsequently this gets automatically transcribed whether it's footage to be used or not)?
In the case of Otter, for example, any meeting added is auto-transcribed and uses the monthly limit. Does the same logic apply to Castmagic?
Blaine_Castmagic
Apr 1, 2025A: yes any file thats uploaded into castmagic will automatically transcribe and be used toward minutes.
the only exceptions are:
- if you choose to upload into the media library without assigning it to a space (this wouldn't really accomplish anything but technically you could do that)
- if you sync an rss feed or your zoom, you can actively choose which files to then "import" into castmagic, at which point it would use minutes
RaliMThanks so much for clarifying, Blaine! Makes much more sense now.
One last follow-up on this:
If a user hits the plan's limits on minutes, what would adding extra minutes cost for Sumolings? And would these be evergreen (consumable until they're used) or time-limited (expire within X days)?