Q: Chat & Ticket
Let's say a user visited my website, started a chat, and provided their email address, but left before I could respond.
What happens when I answer that chat?
Will that user get the email notification? and when?
Or does that chat automatically convert into a ticket?
+MaxPLUSNov 19, 2024
Founder Team
Yehia
Nov 19, 2024A: Hello, He will get notified by email with the message your wrote. He will also find your message when visits back the website.
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