Long time user of Tawk To, which has a feature that I haven\u0027t found in any competitor: \u000a\u000ait immediately notifies me when a visitor enters the website (with sound and with a notification on the mobile app). Charla also doesn\u0027t do this and it\u0027s a deal breaker for me. \u000a\u000aThe notification also happens when integrated with anychat.one (an AppSumo LTD). Can Charla be integrated in AnyChat?\u000a\u000aAny plans regarding voice/video chats?\u000a\u000aAre you Spanish? Where are you located?

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Yehia · Answer

Hi Leandro, Do you mean sending a notification each time the visitor enters the website, even if he didn\u0027t initiate any discussions? I think it wouldn\u0027t be an ideal experience for the agent, as he will be bombarded with notifications if you have traffic on your website. Charla do however sends you a notification whenever the visitor sends a message, on the agent dashboard and mobile apps.  No plans currently for voice or video. We are a US company, and our team is spread across the world.

LeandroSeabra · Answer

Hi Yehia, thank you for your reply (didn't get the notification).

Yes, that's exactly what I mean. It's the equivalent of the little bell on the door that goes off when a customer enters the shop. It can be annoying but I do like it and there's always the option to disable it.

Thank you.

jesse260 · Answer

Oh yeah, that\u0027s a dealbreaker for me too. I like to watch my bot in realtime chat and jump\u002Din when needed.

radubalas · Answer

same here, will buy a few if this has a date on the roadmap

a7f19970e72644f4b447dee0a630e4e3 · Answer

Is there a date on this? I found tawk.to after buying this, and am now considering refunding. I want the door bell!

Charla

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