Charla App is an exciting new addition to my business stack. It is showing great promise with its innovative approach and user-friendly design. While it is not yet a complete replacement for some of the more established premium chat apps, it offers a fantastic foundation to build upon.

Key Strengths:

1. Top-Notch Customer Support:

I scheduled a Zoom call, and I was given a full demo of the platform. I am still not happy about the learning curve of the RTL Language feature, but I know the Charla developers will address this critical learning curve issue very soon.

2. User-Friendly Interface:

Charla App boasts an intuitive and clean design that makes it easy for users to navigate the platform.

3. Affordable Pricing:

The app offers competitive pricing, making it an attractive option for those seeking effective communication tools without breaking the bank.

Area for Improvement:

RTL Language Support: Full support of Right-to-Left (RTL) languages is crucial for my global customer base, especially for Arabic-speaking users. Implementing this feature would make the platform more accessible and user-friendly for a wider audience. Currently, the platform supports RTL, but you have to know CSS to get it working. For non-technical people, the platform should make switching between Left -to-Right (LTR) and Right-to-Left (RTL) languages as simple as clicking on a button. Charla needs to look at its competitor Tawk.to chat app and see what the developers have done to their app for multi-language support and ease of use.

With the above Full Arabic Support enhancement, Charla App has the potential to become a top-tier chat application. The developers' focus on this area will undoubtedly result in a reliable and efficient messaging experience that meets the expectations of multi-lingual users globally.

Overall, Charla App is on the right track, and with continued development and attention to the above area, it is poised to become a go-to solution for effective communication.