4.2
Taco ratings
Customers have praised ChatScribe Pro for its precise transcription, wide range of AI models, and responsive customer support. However, some users have encountered challenges with freezing, speaker recognition, and the editing interface. Despite these minor issues, with an overall rating of 4.2 and a 60-day money-back guarantee, ChatScribe Pro continues to be a reliable choice for individuals seeking AI-powered video transcription, doc chat, content generation, and document translation.
AI-powered summary of customer reviews
Verified purchaser
Leaves a lot to be desired
#1 The site constantly freezes on me when trying to view and edit the transcript. The audio may continue playing but I can't do anything else. The timer isn't moving so I have to guess where I need to go back to.
#2 Does a bad job with multiple speakers. When the audio switches to another person, the last couple of words from the previous person are set into the next speaker. Requires A LOT of editing.
#3 I have a lot of editing to do and the editor is hard to work with. In order to move around the transcription you have to make a change and then save and go back. That is not an efficient way to do it.
#4 The site had previously advertised that you have the ability to change the speaker ID and collapse blocks while editing. Those are features I absolutely need at this point with these recent transcriptions and they were removed.
#5 Other transcription programs give you the option to skip "Mhmm" and "Ahh" mumbles.
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Verified purchaser
A highly intelligent transcription tool.
It is a tool with several areas for improvement, but the range of functions it offers is impressive. From creating meeting minutes with a prompt and interacting with transcriptions to obtain notes and proposals, to other features, I really love the tool. Additionally, it includes an option to group multiple transcriptions on a topic and use artificial intelligence for in-depth analyses.
Areas for growth: a configuration that allows me to customize my account and a space to organize my transcriptions into folders. They are doing very well—thank you!
Shariful96421
Nov 7, 2024Thanks a lot for such a nice review. We are working on the folder organization to manage files easily.
Please let me know if you need any other support.
Regards,
Shariful
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Verified purchaser
ChatScibe and Video CC
So my main purpose for getting this is so that I can translate my videos into the local language of where my vlogs occur. I trust it is at least 80-90% accurate, still waiting for the videos to gain traction to see what the comments have to say. There were some issues with it specifically when it came to the document upload I'm not sure if that's a user or key issue however.
Shariful96421
Nov 7, 2024Thanks a lot for such a nice review. The platform is going to be better over time.
Please let me know if you need any support.
Regards,
Shariful
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Verified purchaser
Congratulations, it's working perfectly and getting better every day.
After intense updating and continuous improvements, the application is working very well, of course there is room for improvement, as the team is attentive and hard-working. Congratulations, keep up the great work. I love using ChatScribe Pro
Shariful96421
Sep 25, 2024Hello OriajAmil,
Apologies for the inconvenience. Could you please tell me which feature you lost access to apart from Claude-3-Opus?
Regards,
Shariful
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Verified purchaser
Sometimes it skips dialogues
I haven't had the opportunity to use it very often, so I am still getting to better know the application. It works quite well, but in my case it needs supervision and editing, as sometimes it skips some sentences and/or dialogue without indicating, for example, "here there is a part missing because the recording wasn't clear or loud enough". This is a little annoying, as it forces me to listen again to the whole recording in order to check whether the important parts have been transcribed. Which makes the job potentially longer than taking notes and writing a recap "the old way". Once corrected this, the application could be really useful and help saving a lot of time
Shariful96421
Sep 10, 2024Hello laura.mongemadro,
Thanks a lot for your review. We are working on the feedbacks and new features. Will rollout soon! Hope that will give you better experience to share 5 tacos for us.
Regards,
Shariful
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