I've been using it for a few days and it's been down twice, for 12+ hours at a time. 2 stars only because it spits out better transcriptions than Otter, but as a service it's completely unstable and unreliable. Purchase at your own risk. ***UPDATE Feb 14 2025: It's down AGAIN and it's not even like I frequently use this thing, so who knows how many times it's been down since my initial review on December 20 2025