#1 The site constantly freezes on me when trying to view and edit the transcript. The audio may continue playing but I can't do anything else. The timer isn't moving so I have to guess where I need to go back to.

#2 Does a bad job with multiple speakers. When the audio switches to another person, the last couple of words from the previous person are set into the next speaker. Requires A LOT of editing.

#3 I have a lot of editing to do and the editor is hard to work with. In order to move around the transcription you have to make a change and then save and go back. That is not an efficient way to do it.

#4 The site had previously advertised that you have the ability to change the speaker ID and collapse blocks while editing. Those are features I absolutely need at this point with these recent transcriptions and they were removed.

#5 Other transcription programs give you the option to skip "Mhmm" and "Ahh" mumbles.