Cheerlink Questions

Showing 1 - 20 of 20 questions

Q: Does Cheerlink Support White Label ?

103023879419580958401Nov 28, 2024
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Founder Team
Yuxia_Cheerlink

Yuxia_Cheerlink

Nov 28, 2024

A: Hi, does White Label mean removing the Cheerlink branding, such as "Powered by Cheerlink with ❤️," from your widget?

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Q: GPT/KB

Are we able to use our own GPT from open AI? We're not comfortable sharing our data sets.
Any plans to include a Knowledge base? I see on your own chat windows you have FAQ's, but I cannot see anywhere in the settings to create those?

7de536e4f1d84fb48af8296cb7be05aaNov 27, 2024
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Founder Team
Yuxia_Cheerlink

Yuxia_Cheerlink

Nov 28, 2024

A: Hi,

1. Are you referring to using your own OpenAI API Key?
2. Cheerlink supports various forms of knowledge bases, such as FAQ, text snippets, files, and custom websites. The chatbot can learn from the knowledge you configure.

You can start experiencing this by registering for an Cheerlink account.

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Q: BC

Any plans to integrate with Bigcommerce?

7de536e4f1d84fb48af8296cb7be05aaNov 26, 2024
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Founder Team
Yuxia_Cheerlink

Yuxia_Cheerlink

Nov 27, 2024

A: Hi, Bigcommerce integration is on our radar for future consideration. Thanks for your interest!

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Q: Saas version

How can I test and purchase the Saas version of this software? Does it have integration with Whatsapp?

108033490489231201805Nov 18, 2024
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Founder Team
Yuxia_Cheerlink

Yuxia_Cheerlink

Nov 19, 2024

A: Hi, you can sign up for an account on the Cheerlink website and access our SaaS solution. Once registered, you can set up WhatsApp as a social media channel on your Cheerlink widget, enabling your users to reach out to you directly via WhatsApp

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Q: Does this integrate with WordPress for WC store?

jbdteamNov 8, 2024
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Founder Team
Yuxia_Cheerlink

Yuxia_Cheerlink

Nov 11, 2024

A: Hi, we have submitted a plugin to WordPress for integration with WooCommerce stores. It is currently under review and is expected to be available in a few weeks. Once approved, you will be able to integrate AI customer service capabilities into your WordPress site seamlessly.

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