Q: Why is your branding all over the place??
I purchased your product to try it out, but I have some serious concerns about the way it operates. When I send a document to a client for signature, your logo is prominently displayed in the email, and your contact information is included below for client inquiries. Additionally, you require my clients to create an account with your company, after which they receive your marketing materials promoting your services.
This approach feels intrusive and unprofessional. My intent in using your service was to facilitate document signing—not to subject my clients to unnecessary account creation or marketing from your company. Unfortunately, this workflow is not acceptable for my needs, and unless these practices are changed, I will be requesting a refund.
Vardit_ClawdiaAI
Jan 17, 2025A: Regarding the logo: You can customize or remove Clawdia's logo by navigating to Settings > Logo Setting in your profile (accessible from the top-right corner). This allows you to replace our logo with your business logo or opt for no logo at all.
Regarding the account creation: Yes, the other party is required to create an account in Clawdia. This is an integral part of our platform, ensuring the effectiveness of our single-hub solution and enabling a seamless experience for both you and your clients.
As for marketing materials: Your clients should not be receiving any marketing communications from us. We will investigate this issue immediately to ensure it aligns with our commitment to professionalism and user experience.
If you have further concerns or questions, please don't hesitate to reach out. We’re here to ensure Clawdia ai meets your needs.
Thank you for your patience and for bringing this to our attention. We sincerely apologize for the delay in responding to your concerns. Unfortunately, we missed your question initially.
james805PLUSWow, this is a non starter. I can't have your company name and logo plastered all over my legal documents. No other legit firm does this.
Hey, you can customize or remove Clawdia's logo by navigating to Settings > Logo Setting in your profile (accessible from the top-right corner). This allows you to replace our logo with your business logo or opt for no logo at all.