A: Hi,

First, I’d like to assure you that we’re doing our absolute best to support our users as quickly and efficiently as possible. If we haven’t responded to your email yet, I kindly ask for a bit more patience while we work through our queue.

Unfortunately, with the username provided, I’m unable to identify your account and resolve your issue faster. Please share more details so we can assist you promptly.

Additionally, I encourage you to reach out to us via our chat support for any issues. It’s the fastest and most effective way to get help rather than posting on external platforms to raise concerns.

Regarding cookies and data collection, as a SaaS platform, our terms of service and privacy policy are standard and non-negotiable. If you wish to use our platform, accepting these terms is required. Otherwise, you are, of course, free to explore other platforms that may better align with your preferences.

I wish you great success in your marketing campaigns and hope we can assist you further if you choose to continue using our platform.

Best regards,
Paul