Q: Code not working

Hello,

I purchased 2 codes but i am getting only 2050 credits instead of 4000 and no seats instead of 1. When i log in to closely, it says upgrade to use a seat when i have already purchased a seat in plan 2.

Can you resolve this asap?

Thanks

sumolingo99Feb 5, 2025
Founder Team
AlexC_Closely

AlexC_Closely

Feb 5, 2025

A: Hi there!
Please, contact our support team via chat in the product or let me know your email - I will ask them to get back to you asap.

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