Q: Changing Accounts or Providers

Hello, I recently purchased and successfully added my AWS account. However, I’m having difficulty finding a way to add my other AWS accounts or additional providers. I would appreciate any guidance or resources you could provide, as the current documentation seems limited. Thank you!

raleigh07Nov 12, 2024
Founder Team
Sudeep_Cloudshot

Sudeep_Cloudshot

Nov 13, 2024

A: Hi Releigh, you can add more accounts by clicking on Menu > Cloudshot > Manage Hyperscaler Account. The following video might help: https://youtu.be/GA0W2KuKSr4. You might want to peep through the help section too at : https://app.cloudshot.io/help. If you need further support, please do not hesitate to contact us via LiveChat or email support@cloudshot.io. Cheers!

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Verified purchaser

Posted: Nov 12, 2024

Message: Currently, the default account selected is not Azure. Please navigate to the drop-down menu in the top-right corner and select the Azure default account.

But I can only see my one AWS account, no way to add more

Founder
Posted: Nov 13, 2024

Yeah, the top right corner will show you your list of accounts. You can select one account by default. You should see all of your accounts in that drop-down. In case of any issues, please write to support@cloudshot.io and we'll get back to you within 2 hours.

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Verified purchaser

Posted: Nov 13, 2024

Hi Sudeep, I just learned about it thanks to your Cloudshot Bot AI Assistant. The term "hyperscaler" lost me, though. Anyway, thank you!

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Verified purchaser

Posted: Nov 13, 2024

Are there any plans to improve the UI? The properties are too small. Thanks

Founder
Posted: Nov 14, 2024

Sure, Raleigh. We'll consider that. :)