Q: Not plug and play...
I really wanted to like this offer. Right away, I purchased five codes. Now, I am considering refunding them all. I tried to use the map button to embed on a website and it is not as straightforward as I would have preferred. I don't want to spend hours having to learn the software. How does this differ from AnyChat which I've had since 2023 and now see the progress that they have the same abilities under their unlimited agency option and it's white labeled?
productpete
Feb 17, 2025A: Hello - Thank you for the feedback. I fully agree that the maps app could use improvement, especially the embedded map option. It's on the roadmap for next quarter to integrate with Google Maps APIs to give it a more native look and feel.
AnyChat is a very good product and we do have a lot in common. I think of it as more of a support oriented tool based around real-time chat, whereas with Contact Button, I'm mostly trying to build a service that helps SMBs capture more leads via self-serve tools like our Lists and Contact Forms products. We'll be enhancing our Forms product next month and then in April we'll be building out 9 different types of Popups, which will be available to all of our AppSumo users at no extra cost.
So all I can ask at this time is for a little extra time to keep enhancing our product based on valuable user feedback like yours. That said, happy to help you setup any app or button that isn't as plug-and-play as you hoped. Thanks again for the constructive feedback. - Pete