I visited your website to try out your software, but I noticed that it requires credit card information to access the trial. I personally avoid purchasing anything on AppSumo without first trying it out, as I don’t want to buy something only to request a refund and leave a negative review — which I feel isn't fair to the founders.

I’m unsure of your strategy and reasoning behind requesting credit card details for a trial, but I believe it could discourage potential subscribers, leading to lower retention. In the long run, it might even cause issues with unauthorized payment claims. My suggestion would be to offer a true trial experience first, allowing users to see the value of your software before asking for their payment info.

That said, would it be possible to arrange a 1-on-1 demo session since you don't give a true trail?