I've been testing CX Genie for a few weeks and I must say the potential is really impressive. The GPT-4 based chatbot responds naturally, and the development team is very attentive in releasing weekly updates and fixes.

Pros:
- Quick and easy setup
- Intuitive interface
- Great integrations with various tools
- High-quality AI responses
- Responsive support team

Currently, I can't fully implement it while waiting for GDPR certification, which is essential for the European market. The team is working on this feature, and I'm looking forward to being able to use it at full capacity once available.

For now, I can only test it in a development environment, but the potential is truly promising for anyone looking for an automated and natural customer support solution.

PS: I will update the review as soon as GDPR compliance is implemented.