Name: How can I escalate this and get my account upgraded?
Item: CX Genie
Rating: 1
Author: d625846d7c2245f586ea028867668479

Group

Software

Customer experience

Sub category

Customer support

Product tag

Chatbot

Best for

Marketers

Small businesses

Alternative to

Intercom

Zendesk

Integrations

Facebook

Instagram

Shopify

Whatsapp

WordPress

Operating system

Windows

macOS

Linux

Browser-based

Android

ChromeOS

Features

GDPR-compliant

Install chatbot on your website and mobile app

Hybrid chat mode for agent with AI recommendation

All integrations (and future added integrations)

Table data for chatbots (MySQL/PostgreSQL)

Chatbot members feature (agencies can create separate bots for their clients)

If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates

No codes, no stacking—just choose the plan that’s right for you

You must activate your license within 60 days of purchase

Ability to upgrade between 3 license tiers while the deal is available

Ability to downgrade between 3 license tiers within 60 days of purchase

Previous AppSumo customers will be grandfathered into any new features and feature limits

Previous AppSumo customers who purchased CX Genie​ can upgrade their plan to increase their feature limits

CX Genie Terms & Conditions

CX Genie Facebook

CX Genie Linkedin

CX Genie New Releases

CX Genie Twitter/X

CX Genie Roadmap

Join our Discord community!

The One-Stop Solution for Exceptional Customer Experiences

<h4 class=""><b>CX Genie is a no-code, AI platform that lets you offer 24/7 customer support along every touchpoint for better customer engagement.</b></h4>
 
<p></p>

<h4 class=""><b>Provide 24/7 customer support</b></h4>

<p>CX Genie lets you <b>handle common support issues</b> with your own AI-powered chatbot, built on GPT-4o-mini for efficient responses and GPT-4 for complex tasks.</p>



<ul><li><b>Train your chatbot </b>with existing FAQs, uploaded documents, live URLs, and more</li><li><b>Enable smooth AI-to-human handoff</b> to let support agents handle more complex issues</li><li><b>Provide support in 55+ languages</b> and cater to customers anywhere in the world</li></ul>
<p>
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<h5 class="" style="text-align: center; "><i>Provide human-like customer support around the clock by training your own AI chatbot.</i></h5><h4 class=""><b>Integrate your favorite tools</b></h4>

<p>And because CX Genie integrates with popular tools, it’s easy to <b>manage all your customer conversations from a unified dashboard</b>.</p>



<ul><li><b>Chat on social and messaging platforms</b> like Facebook, Instagram, Telegram, and WhatsApp</li><li><b>Connect to your websites</b> with support for Shopify, WordPress, BigCommerce, and more</li><li><b>Leverage a flexible, live chat experience</b> with chat filters, team management, and by assigning conversations to specific members</li></ul>
<p>
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                alt="Integrations"
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<h5 class="" style="text-align: center; "><i>Manage your conversations across multiple platforms from a single dashboard.</i></h5><h4 class=""><b>Automate repetitive tasks with workflows</b></h4>

<p>Want to<b> offload boring, repetitive work</b> like creating tickets, routing conversations, and scheduling follow-ups? CX Genie’s workflow automation tools have you covered.</p>


<ul><li><b>Create no-code automations</b> with the intuitive drag-and-drop builder</li><li><b>Use conditional logic, branching paths, and triggers</b> for more precise and personalized workflows</li></ul>
<p>
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                alt="Automation builder"
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              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
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<h5 class="" style="text-align: center; "><i>Offload repetitive inquiries with no-code automations.</i></h5><h4 class=""><b>Level up customer support with add-ons</b></h4>

<p>Best of all, you can <b>supercharge your customer support experience with add-ons </b>that turn the CX Genie into a powerhouse.</p>



<ul><li><b>White label the platform</b>, adding your unique brand to every dashboard and email</li><li><b>Set up a help desk with KPIs, CSAT reports, and performance tracking</b> to ensure everything goes smoothly</li><li><b>Sync data with ecommerce platforms </b>like Shopify and WooCommerce to train your chatbot using real-time sales data</li></ul>
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                alt="Add-ons library"
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<h5 class="" style="text-align: center; "><i>Power all of your support needs with CX Genie’s library of robust add-ons.</i></h5><p>CX Genie makes it easy to optimize your entire customer support process with cutting-edge AI technology tailored to your business needs.</p>

<p>Give your customers instant, 24/7 support.</p>

<p><b>Get lifetime access to CX Genie today!</b></p>

Offer 24/7, AI-powered customer support and white label the solution to resell to agency clients

Simplify customer support with AI

I'm Saving Costs with CXGienie

Amazing live chat for website

A product that saves you time and improves your customer service.

Promising concept, wide range of integration but UX needs improvements

CX Genie is one of the best long-term investments for our business.

CX Genie

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