TOTALLY DISASTER I think they are making fun of all of us Apssumo buyers.
I think they are making fun of all of us Apssumo buyers.
I have contacted their support via email and via Discord and they only give excuses.
I am also seeing that many Appsumo users have the same problem and that they give us random answers and they make us dizzy, but there is no solution.
The only thing they told me 4 days ago is that the programmers must fix it and that they will let me know when that becomes effective.
As I said, I think it is not serious and this is going to get worse.
REALLY, DON'T EVEN BOTHER TO RESPOND TO THIS REVIEW BECAUSE IF YOU HAVE NOT RESPONDED TO MY REQUIREMENTS OR MY PROBLEM, DON'T EVEN THINK ABOUT MY OPINION OF THIS APPLICATION.
This is the first time I'm so hard on a service, but it's a real nonsense and I hope this helps you learn to be more professional in everything.
I wish you luck.
Shawn_CXGenie
Feb 28, 2025Hello, we appreciate your time with CX Genie. As we are always want to give the best support to our customer, however, there are certain limit while other customers need support as well.
In your case, in fact there were 2 days ago as we don't work in the weekend and we can not make an instant support and ignore the other customers who had contacted us before you.
Once again thanks for your time with CX Genie, but if you still need support we still can help you anytime as our commitment!