Tried to reach out to sales and support for partnering many times. NO response at all. Not even acknowledgement. Earlier, there was regular response but not anymore. How do we keep license on in such cases?
Thank you for reaching out to us. Please be informed that email support and online calls are exclusively available for accounts with AppSumo Tier 3, Tier 4, and Business subscriptions or higher. If you have a Basic, Pro, Tier 1, or Tier 2 account, we kindly invite you to join our Discord community for faster support and discussions: https://discord.gg/pcfWGjApVC.
Thank you
Q: Credits, BYOK and Model
Can you let me know: - What have you planned around credits as they seem very low for a Tier 4 with 50 users and most repeatable sequences - What is the planned timeline for Anthropic API and do you plan for Mistral, Llama and Deepseek - What model do you use at the moment
Thanks for your thoughtful questions—we’re thrilled you’re exploring Diaflow’s potential for your team! Let’s dive into your concerns:
1. Plans Around Credits for Tier 4: - Tier 4 currently provides 50,000 monthly credits, which power flow components like web scraping (20 credits/scrape), PDF processing (10 credits/second), or AI tasks (e.g., 0.055 credits/input token for...
Q: Users mean ... 1 user = tier 1 all the way to 50 in higher tier ... so how many tools or users can ...
... actually use a single chat agent or tool at once, since it's limited users per tiers?
Meaning, i make a chatbot (or agent) ... and then an unlimited number of ppl can internally use it ... if password permitted / embed on our Cname ... and then credits go accordingly?
Or, one tool use means a max of 50 ppl can use any single tool etc ... at any one given time?
Thanks for your question—it’s a great one, and I’m happy to clarify how users and tools work in Diaflow!
The “users” in each tier (e.g., 1 for Tier 1, 5 for Tier 2, 20 for Tier 3, 50 for Tier 4) refer to team members who have access to your Diaflow workspace to create, edit, or manage automations, apps, and AI agents. These are internal users, like your staff or collaborators,...
Can your software work witg or give instructions to other softwares AI agents? If so, can you provide instructions? If not, is this feature on your roadmap?
Thanks for reaching out with your question about Diaflow’s capabilities!
Currently, Diaflow doesn’t have a native feature to directly work with or give instructions to other software’s AI agents. However, you can integrate with other software that has APIs or webhooks using our HTTP Request node, which allows Diaflow to send data to or receive data from external systems. If...
Hi, I’m considering Diaflow and would like to know if it’s capable of creating a metadata generator similar to the one demonstrated in this video https://youtu.be/BRP3SPi78Yw?si=2giGrxAGva65HECn . Could you provide more details on this functionality?
Q: Why the sales and support is non-existent?
Tried to reach out to sales and support for partnering many times. NO response at all. Not even acknowledgement. Earlier, there was regular response but not anymore. How do we keep license on in such cases?
Share Diaflow
Dear Sanket,
Thank you for reaching out to us. Please be informed that email support and online calls are exclusively available for accounts with AppSumo Tier 3, Tier 4, and Business subscriptions or higher. If you have a Basic, Pro, Tier 1, or Tier 2 account, we kindly invite you to join our Discord community for faster support and discussions: https://discord.gg/pcfWGjApVC.
Thank you
Q: Credits, BYOK and Model
Can you let me know:
- What have you planned around credits as they seem very low for a Tier 4 with 50 users and most repeatable sequences
- What is the planned timeline for Anthropic API and do you plan for Mistral, Llama and Deepseek
- What model do you use at the moment
Dung_Diaflow
Apr 24, 2025A: Hi Ansupr,
Thanks for your thoughtful questions—we’re thrilled you’re exploring Diaflow’s potential for your team! Let’s dive into your concerns:
1. Plans Around Credits for Tier 4:
- Tier 4 currently provides 50,000 monthly credits, which power flow components like web scraping (20 credits/scrape), PDF processing (10 credits/second), or AI tasks (e.g., 0.055 credits/input token for...
Share Diaflow
Q: Users mean ... 1 user = tier 1 all the way to 50 in higher tier ... so how many tools or users can ...
... actually use a single chat agent or tool at once, since it's limited users per tiers?
Meaning, i make a chatbot (or agent) ... and then an unlimited number of ppl can internally use it ... if password permitted / embed on our Cname ... and then credits go accordingly?
Or, one tool use means a max of 50 ppl can use any single tool etc ... at any one given time?
Thank you :)
Dung_Diaflow
Apr 24, 2025A: Hi ConComSys,
Thanks for your question—it’s a great one, and I’m happy to clarify how users and tools work in Diaflow!
The “users” in each tier (e.g., 1 for Tier 1, 5 for Tier 2, 20 for Tier 3, 50 for Tier 4) refer to team members who have access to your Diaflow workspace to create, edit, or manage automations, apps, and AI agents. These are internal users, like your staff or collaborators,...
Share Diaflow
Q: Software Clarification Questions
Hello Support Team,
Can your software work witg or give instructions to other softwares AI agents? If so, can you provide instructions?
If not, is this feature on your roadmap?
Dung_Diaflow
Apr 24, 2025A: Hi thomas.anthony,
Thanks for reaching out with your question about Diaflow’s capabilities!
Currently, Diaflow doesn’t have a native feature to directly work with or give instructions to other software’s AI agents. However, you can integrate with other software that has APIs or webhooks using our HTTP Request node, which allows Diaflow to send data to or receive data from external systems. If...
Share Diaflow
Q: metadata generator
Hi, I’m considering Diaflow and would like to know if it’s capable of creating a metadata generator similar to the one demonstrated in this video https://youtu.be/BRP3SPi78Yw?si=2giGrxAGva65HECn . Could you provide more details on this functionality?
Share Diaflow