Q: embed mode
Hello Discopia team,I am not able to reachsupport hence writing here (what is best way to get a reponse in a day or 2?)
1. I always see hosted withdisctopia on my episodes. how do we disable them?
2. How do we get embed code? I do not see it under share, or in editmode anywhere.
Kindly help
Patrick_Disctopia
Feb 4, 2025A: Thank you for contacting us! I’m happy to answer your questions and provide the best way to get a response from our support team.
1. Disabling "Hosted with Disctopia" on Episodes
The "Hosted with Disctopia" branding appears by default.
To remove branding, this feature is only available in Tier 2 (Agency Plan) or through our Enterprise services. If you're on Tier 1, branding cannot be removed at this time.
2. How to Get the Embed Code for Your Episodes
You can find the embed code by:
Going to My Library
Selecting the episode or content you want to embed
Clicking Share, where the embed option should be available
If you don’t see the embed option, please let us know, and we’ll assist further.
3. Best Way to Get Support Quickly
For the fastest response within 1-2 business days, please email support@disctopia.com to create a support ticket.
Let us know if you need any further help—we’re happy to assist!
Best regards,
The Disctopia Team
Appsumoling
Verified purchaser
after searchign through here, i found https://disctopia.zendesk.com/hc/en-us sharing for others' help.Request founders to have this butotn / link ON the account page not external
Verified purchaser
Helo discopia, the "Remove branding from embed player" does ot go , ony the disctopia name goes, but policy link with disctopia still remains even on tier 2