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Member since: May 2017Deals bought: 561
1 stars
1 stars
Posted: Jan 27, 2025

They are terrible and incompetent. I bought this years ago and have never been able to post one product.

They are terrible and incompetent. I bought this years ago and have never been able to post one product.
Tech support has never responded despite multiple emails. I just gave up. Stream video, music, audiobooks, and podcasts with creative freedom is a lie.

Founder Team
Patrick_Disctopia

Patrick_Disctopia

Jan 27, 2025

There is NEVER a need for name-calling, but NONETHELESS - Thank you for sharing your experience. We’re truly sorry to hear about the challenges you’ve faced and the frustration it has caused. Let me address your concerns directly:

1. Support Response
We want to clarify that Disctopia responds to every support ticket submitted. If you didn’t receive a reply, it may have been due to:

Emails not reaching us due to spam filters or other technical issues.
Miscommunication during high-traffic periods.

We take pride in addressing all inquiries, and we’re constantly working to improve our response times. If you’re still waiting on a reply, please reach out again at support@disctopia.com, and we’ll ensure it’s prioritized.

2. Platform Features
Disctopia is built to help creators stream video, music, audiobooks, and podcasts with tools for direct-to-fan engagement and monetization. While some features users expect may not currently exist, this doesn’t mean the platform isn’t delivering value.

Thousands of satisfied customers use Disctopia successfully daily, reflected in positive reviews across various platforms. We acknowledge there’s always room to grow, and we’re actively expanding features based on user feedback.

If technical issues prevent you from posting your product, we’re here to assist and make sure the platform works for you.

3. Our Dedication to Creatives
Disctopia was built for creatives chasing their dreams. We may not always be perfect, but we are passionate about making a difference and empowering creators with the tools to succeed. That’s what Disctopia is about—turning ideas into impact and helping creators connect with their audiences.

Next Steps
We invite you to reach out again so we can address any unresolved issues. If you decide Disctopia isn’t for you, we completely respect your decision and value your feedback. However, we remain committed to building a platform that inspires creators and changes the game.

Thank you for your honesty, and we hope to earn your trust back. Let us know how we can help! 😊

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