Not usable! I lost credits without any results!
I was looking for exactly such a tool because I miss the newer powerful AI models at Afforai. My first search request for my documents embarrassingly failed because DocAnalyzer couldn't manage to search/generate information from a small number of documents (10). Credits were consumed, but no result came except the message "Impossible to process prompt." I tried multiple times with fewer documents, but always received the same message, and of course, the credits were still consumed. With the free AI models, it then "almost" worked, only almost because the output was interrupted in the middle. And with other "old" "bad" AI models, the same thing happened; it was simply interrupted in the middle. And I am not at DocAnalyzer because I want to analyze with outdated and poor AI models; that can even be done for free with the competition. I want exactly what others do not offer or charge more for: to chat with better AI. Speaking of competition, I had previously tried my documents with other free providers, and it worked smoothly there with the same documents. I wanted a solution with enough storage space and the best AI, but unfortunately, I am in the wrong place with DocAnalyzer. At DocAnalyzer, documents of about 50MB and a total of around 200 pages are already referred to as a "large dataset"! Really? What a shame.
Christophe_docAnalyzer.ai
May 5, 2025Thanks for taking the time to share your feedback, and we're genuinely sorry to hear about your frustrating experience.
Most of the models on docAnalyzer—especially the default ones—do not consume credits, so we’d really appreciate it if you could let us know which specific model you used when credits were deducted. That would help us investigate and make sure everything’s working as expected.
As for the “Impossible to process prompt” message: that definitely shouldn’t happen multiple times in a row. It’s not normal behavior, and we encourage you to contact our support team so we can take a deeper look into your account and help resolve this directly.
To clarify, a 200-page document set is absolutely manageable on our platform. In fact, it’s not considered large unless you’ve configured the chat with a very tight context window or settings that restrict model performance. Also, when chatting with larger datasets, it's important to follow some best practices in how you structure your queries—this can significantly affect the results you get.
We understand you're looking for a powerful, reliable solution with access to the latest models, and we absolutely share that goal. If you're open to it, we’d love to work with you one-on-one to understand what went wrong and make it right.
Thanks again for trying docAnalyzer, and we hope to hear from you via support.