Q: Selling Digital Files
Hi,
If I sell digital files, does Dokan store and deliver them?
yeasinarafat
May 20, 2025A: Hello there,
If you are selling a digital file, you can upload and store it within Dokan Cloud. However, as the shop owner, you are responsible for delivering the item to the customer.
Hope that clarifies things.
Thanks,
mix624PLUSThank you for the reply, but I’m still unclear.
You said I can store digital files within Dokan Cloud — but what exactly does that mean in terms of customer access?
If a customer purchases a digital product, can Dokan automatically deliver the file to them (via download link, email, or Thank You page)?
Or is the file storage just a backup on my end, and I still have to send it manually?
mix624PLUSI need to understand exactly what happens after a customer buys a digital product, and what my alternatives are if Dokan Cloud doesn’t support automatic delivery.
Could I instead use e-junkie.com for this? But then I could just skip Dokan altogether? Please clarify, very interesting software, thank you.
Hello! Apologies for any confusion. Your customer will find the downloadable link on the My Account page, where they can easily access and download the digital file to start using it immediately.