Dokan Cloud Reviews

Unfortunately I am reviewing a product that could have all the credentials to be a quality product but with many problems in managing custom domains, lack of coupon service on the panel of any site, impossibility to create shipments. I have opened various tickets because the live chat indicates that they cannot manage the problems but despite various tickets opened for more than 5 days, without any response, I find myself unable to use the paid service. I asked if the shortcomings could depend on the limitations based on Tier 7 but the only response is that they do not know why there are these problems. Before asking for a refund I will wait another 24 hours but if they do not solve the problems or if I find out that they have placed limitations that were not indicated, I am forced to request a refund. The product has a lot of potential but errors and inadequate assistance lead me to this review, because if problems arise on started sites and the Dokan group is unable to solve them, we are on the front line and we are the ones who absorb the bad impression with customers with a relative loss of credibility.

Thank you for your reply and I answer the question:
I opened various tickets #281393 on Jun 15, 11:23 AM, #281394 on Jun 15, 11:27 AM for another domain, #282232 on Jun 20, 11:29 PM and various chats with Helena, Clara and I don't remember the other names with whom I chatted, however to date I have not had the solution to the reported problems and I do not understand why I cannot create vouchers or personalized shipments. Hoping for a solution, I thank you in advance

I've been trying out Dokan Cloud for a little bit. while it isn't perfect, I must say I'm quite impressed! The platform is loaded with features that a basic store setup needs. The interface is easy to use and is simple yet effective. The page builder has some flaws but overall I think this product will get better with time! Happy I purchase and will consider purchasing more!

We had a virtual support session via Google Meet with Eshfat and Yeasin from the Dokan Cloud support team. They were incredibly helpful in resolving our custom domain integration issue and assisting with theme styling challenges. For a few more complex issues, they recommended opening a support ticket for developer collaboration. Overall, the experience was smooth, and their support was top-notch. I highly recommend Dokan Cloud for anyone looking for reliable and responsive service!

Dokan Cloud made setting up my store a breeze—no worries about hosting or plugins. The templates are super user-friendly and load quickly, even when my Facebook ad traffic goes up.

I’m especially excited about their upcoming features!

Dokan Cloud looks like a very promising platform for anyone wanting to launch an online store or even a full marketplace without touching code, and the lifetime deal is tempting for tech-savvy buyers like us who want to avoid monthly costs. The feature set is impressive, with a true drag-and-drop builder, multivendor support, global payments, built-in live chat, and serious scalability—all running on modern tech with SPA and SSR optimizations. That said, I noticed there’s no webhook functionality or Acumbamail integration, which could be a dealbreaker for those needing automation or specific email marketing workflows. Also, no Thai language support yet, so keep that in mind if you’re targeting that market. Still, for most use cases, especially if you want to get up and running fast and don’t need those few missing features, Dokan Cloud seems like a solid buy.