Doplac - Plus Exclusive Reviews

4.4

4.48 stars
4.48 stars
27

Taco ratings

22
2
0
0
3
AskSumo

Customers appreciate Doplac - Plus Exclusive for its clean UI, packed features, and responsive customer support. Some users have noted the need for more integrations and improved documentation. Overall, with a 4.4 rating and positive feedback, Doplac - Plus Exclusive is a solid buy, especially with the 60-day money-back guarantee.

AI-powered summary of customer reviews
Showing 1 - 20 of 27 reviews
Verified Purchaser badge

Verified purchaser

Member since: Aug 2011Deals bought: 308
5 stars
5 stars
Posted: Oct 29, 2024

Customer Support is Everything

CRM is about people. Doplac has done an excellent job with customer support. If this deal comes back for 'Cyber Monday' I recommend jumping on board - the team at Doplac has demonstrated to me that they really care; and that is what customer relationships is all about - caring.

Founder Team
Tanzil_Doplac

Tanzil_Doplac

Oct 29, 2024

Thank you so much for highlighting our commitment to customer support—it truly means a lot to us!

We believe CRM is about relationships, and we're dedicated to supporting each user like you in achieving their goals with Doplac. We’re grateful for your recommendation.

Your trust and appreciation fuel us to keep improving and serving with care.

Thanks again for being part of our journey! 😊

Helpful?
Share
Verified Purchaser badge

Verified purchaser

Member since: Aug 2022Deals bought: 414
5 stars
5 stars
Posted: Oct 29, 2024

The CRM KING

Hey! 🤗 Just tried out Doplac CRM, and it's lit 🔥 for anyone with an agency. Watch out GHL!

The Doplac team is on it... offering tons of features in this all-in-one deal. I had a tiny issue with website mobile view, but Tanzil was very nice, polite and gave me confidence as he contacted me back immediately with multiple question I had, explaining they’re sorting it out and it will be fixed shortly.

📱 I have found several CRMs out there, even pricey ones, slip up there too. Doplac has web hooks, nice CMS builder website & blog, email marketing, social media posting, and so much more - all packed in. Only thing I miss is a phone feature & website templates.
I ask about these, and if I'm not mistaken Tanzil said this will be added soon🤞. Tanzil is first class 🏆

This is one serious tool Overall, A absolute powerhouse 👍 promising future. Might wanna jump on this before it blows up! Great job Doplac & to your team. 🚀😁 five tacos

Founder Team
Tanzil_Doplac

Tanzil_Doplac

Oct 29, 2024

Hi Tie Tennis,

Thank you so much for the incredible review and for trusting Doplac with your agency needs!

😊 We're thrilled you're enjoying the features and appreciate the shoutout to our team’s support.

It’s awesome to hear the all-in-one tools are making a difference for you. Rest assured, we’re actively working on expanding our features, including the additional website templates....

Helpful?
Share
Verified Purchaser badge

Verified purchaser

Member since: Oct 2024Deals bought: 4
4 stars
4 stars
Posted: Oct 27, 2024

Great so far and more potential

Doplac has a great UI and is laid out quite nicely. The documentation could be some better in some of the sections, such as videos walking someone through a custom SMTP setup, where to get the information from at their hosting provider.

The website section could be a bit better. Rather than just having text only modules, perhaps modules in which a person could have a combination of text and a right or left justified image where the text wraps around the image would make it a bit better. Also, the ability to define page specific SEO information would be good.

Founder Team
Tanzil_Doplac

Tanzil_Doplac

Oct 29, 2024

Thank you so much for your thoughtful feedback and for sharing your experience with Doplac! We’re thrilled to hear you’re enjoying the UI and overall layout.

Your suggestions on improving documentation, especially around custom SMTP setup, are very insightful, and we’ll definitely consider them.

We also appreciate your ideas for enhancing the website builder, such as adding text and image...

Helpful?
Share
Verified Purchaser badge

Verified purchaser

Member since: Dec 2018Deals bought: 376
1 stars
1 stars
Posted: Oct 26, 2024

Why I’m Reconsidering My Investment in Doplac

After multiple attempts to engage in meaningful dialogue about critical features, I have received no response from Mansurul, the Doplac CEO . This complete silence over the past two weeks has made it clear that customer communication is not a priority for Doplac, especially concerning paid customers who invested in your highest tier package.

While the product shows potential, the approach to customer service has been disappointing. The lack of response to multiple follow-up emails about essential features has forced me to reevaluate my decision to invest in Doplac. I cannot recommend a service where basic customer inquiries go unanswered, leading me to request a refund through AppSumo for my Tier 5 package purchase.

I hope this feedback helps improve your customer service approach for future clients. Sometimes, a simple acknowledgment can make all the difference.

Founder Team
Monsurul_Doplac

Monsurul_Doplac

Oct 27, 2024

Hello, Dear user
I have responded to all emails received from our users and forwarded them to our team to ensure no messages are missed. You are the only person who has sent multiple emails regarding Arabic multilingual support, which unfortunately we are unable to consider at this time. While we recognize the value this feature could bring to our CRM, implementing Arabic language support requires...

Helpful?
Share
sosllcsosllcPLUS
Verified Purchaser badge

Verified purchaser

Member since: Nov 2021Deals bought: 116
5 stars
5 stars
Posted: Oct 25, 2024

Awesome support, awesome potential!

Tanzil and his team have been very helpful with helping me get this software up and running with my branded white labeling. I’m excited at the potential of this software as they get more and more features up and running.

Founder Team
Tanzil_Doplac

Tanzil_Doplac

Oct 25, 2024

Thank you so much for the kind words!
It’s fantastic to hear that you’re finding our support helpful as you get set up with the white-label features. We’re just as excited as you are to see Doplac grow with even more capabilities that will make it even better for you and your brand.

We’re here for you every step of the way, so don’t hesitate to reach out.
Looking forward to seeing how Doplac...

Helpful?
Share